Book by the hour
Hourly patient care during recovery at home
Book a patient care attendant through the MeeHelp app for the hours a family member who is unwell, recovering or bedridden needs hands-on personal care: washing, changing, turning and help to sit up or move.
Patient care is about the patient's condition, not their age. It is non-medical: attendants follow the doctor's instructions you give them, and anything clinical stays with a qualified nurse.
Schedule ahead, for the hours you need
Scheduled
Pick a date and time that suits you.
Hourly
Choose how many hours the visit should last.
How it works in the app
- Patient care is its own task in an hourly booking, separate from elder care: choose it when someone is unwell or recovering and needs personal care.
- Bookings run for 2 to 12 hours, in 2-hour steps. Later start times allow shorter bookings only.
- Schedule at least 2 hours ahead and up to 5 days ahead, for a start time between 7 AM and 8 PM.
- The app checks your address — city, pincode and map location — and tells you if your area isn't covered yet.
- Each task shows what's included and what isn't before you confirm.
- You can ask for a male or female helper. The extra charge for this applies only if a helper of that gender is assigned; otherwise the first available helper comes.
- The helper's details appear once you've paid, and the job starts when you share the PIN shown in your app.
When people book hourly patient care
- A family member is coming home from hospital and the first days are hard to manage.
- The patient needs washing, changing or turning at set times.
- The family member doing the caring needs a few hours off.
- The patient's regular attendant is on leave.
What can be done in a booking
Usually included
Patient care is attendant support for someone who is unwell, recovering or bedridden and depends on help through the day.
Personal care
- Bathing or sponge baths, grooming and dressing
- Adult diapers and bedpan help
Mobility
- Moving from bed to wheelchair and supported walking
- Turning and repositioning a patient who is bedridden
Food and water
- Help with eating
- Making sure the patient drinks enough through the day
Medicines
- Reminders for oral medicines the doctor has prescribed — tablets, syrups and inhalers
Monitoring
Where the assigned caregiver is trained — this is observing and reporting to the family or doctor, not diagnosis.
- Taking temperature and blood pressure, and noting other basic observations within their training
Comfort and surroundings
- Company and reassurance
- Keeping the patient's area tidy, changing bed linen and basic upkeep of the room and washroom
Usually not included
- Injections, IV drips and other invasive procedures — these need a qualified nurse
- Medical advice, diagnosis or changing prescriptions
- Emergency response — in an emergency, call 108 or your doctor
- Housework for the family
Tell the helper the tasks you want done first when they arrive.
How booking works
Choose the help you need
Pick the type of help in the MeeHelp app.
Schedule the visit
Choose a date and a start time, at least 2 hours ahead.
Choose the hours
Book for as many hours as the work needs.
Confirm in the app
Review the details and confirm your booking.
Where you can book hourly patient care
Bookings are available in all eight of these cities. Whether someone is free at a particular time depends on who is near you.
- Mumbai & MMR
- Delhi NCR
- Bengaluru
- Hyderabad
- Chennai
- Pune
- Kolkata
- Ahmedabad
The app checks your address when you book, so you only see help that is available where you live.
Booking safely
What MeeHelp checks when a helper registers
When a helper registers on MeeHelp:
- Mobile number verified by OTPEach helper's mobile number is verified with a one-time password when they register.
- Aadhaar document collected and manually reviewedEach helper submits their Aadhaar document when they register, and MeeHelp reviews it by hand. The address on that document is available to MeeHelp.
MeeHelp reviews the helper's Aadhaar document to check their identity. It is not a police verification or a background check, and MeeHelp does not separately check where the helper lives — so follow the tips below as well.
Tips for your booking
- Keep the discharge summary, the doctor's instructions and the medicine schedule where the attendant can see them.
- Check the helper's details in the app before they arrive, and share the start PIN only when they're at your door.
- Approve the helper's entry with your society or building security before the booked time.
- Keep cash, jewellery and important documents locked away during the visit.
Hourly Patient Care: frequently asked questions
Can I book an attendant for the day of a hospital discharge?
Yes. Schedule the booking for when the patient is due home — at least 2 hours ahead — and share the discharge instructions with the attendant.
Is this nursing care?
No. Attendants give non-medical personal care. Injections, IV lines and wound care need a qualified nurse.
How is patient care different from elder care?
Patient care is attendant support for someone who is ill, recovering or bedridden. Elder care is daily-living help and company for an older person. The needs overlap, so describe the person's condition when you book.
What should I tell the attendant?
The patient's condition, how much they can move, the medicine schedule, warning signs to watch for and who to call in an emergency.
Book hourly patient care in the MeeHelp app
On-demand bookings happen in the MeeHelp app. Download it and sign up with your mobile number.